Cyber Duct Tape support

When the panel is not the whole problem.

Hands-on help for the Linux, hosting, email, DNS, WordPress, database, backup, and migration work around your infrastructure.

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Temporary access preferredWritten handoff includedLakewood, Colorado · RemoteCall 502-794-3466

Starting points

Clear scope before work begins.

Choose the shape of help that matches the situation. If the path is unclear, start with Diagnostics and leave with a written recommendation.

$99

Quick Fix

One focused hour for a contained hosting, email, DNS, or Linux issue.

  • Initial review and targeted intervention
  • Plain-English summary of what changed
  • Next steps if the issue is larger than expected
Request a Quick Fix ↗

$150/hr

Project support

Planned migrations, recovery work, automation, audits, and infrastructure changes.

  • Written scope and milestones
  • Staged implementation and validation
  • Handoff notes and remaining-risk list
Discuss a project ↗

$199+

Ongoing support

Recurring operational help for teams that need a reliable infrastructure partner.

  • Scheduled maintenance and reviews
  • Documentation and operational planning
  • Scope agreed before recurring work begins
Discuss ongoing support ↗

Managed hosting audits

Know what will break before it does.

  • Backup verification and restore checks
  • DNS, SPF, DKIM, DMARC, and mail routing review
  • WordPress, PHP, database, and plugin health check
  • Security exposure, patching, and access review
  • Plain-English report with next steps

Availability and boundaries

Predictable help for systems that matter.

Standard requests: response within one business day.

Urgent incidents: priority is assessed from business impact, timeline, and available access before work is accepted.

Planned work: migrations, audits, and recurring support are scheduled with written scope and milestones.

This is not an anonymous 24/7 NOC. After-hours or emergency coverage is only provided when explicitly agreed in writing.

Operating model

Production work should leave a better system behind.

Observe

Start with service impact, dependencies, recent changes, logs, capacity, and the recovery position.

Change safely

Agree scope, maintenance windows, access boundaries, rollback conditions, and customer approval before material work.

Verify

Check service behavior, backups, mail flow, DNS, application health, and the specific outcome the work was meant to achieve.

Handoff

Deliver what changed, what was verified, what remains risky, and what should be monitored next.

How engagements stay clear

Scope, communicate, document.

Ready to start?

Tell me what the system is doing and what the business needs.

Use the structured intake so the first response starts with impact, recent changes, urgency, and access constraints.

Start a support request ↗

Temporary, least-privilege access is preferred. Never send passwords or private keys through the form.

502-794-3466 · Structured support intake